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  1. #1
    Junior Member
    Join Date
    Apr 2006
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    14

    Samples of Employee Training Manuals?

    Does anyone have an employee training manual - or a table of contents for a good one that they might be willing to share?

    Thanks!

  2. #2
    Member
    Join Date
    Feb 2006
    Location
    Mississippi
    Posts
    46
    I sure wish I did. We just opened on Friday, and boy could I use one....
    life is meant for living....not for looking back and wishing....

  3. #3
    Junior Member
    Join Date
    Sep 2006
    Posts
    11

    anyone

    anyone have any?

  4. #4
    Super Moderator
    Join Date
    Aug 2003
    Location
    Boca Raton
    Posts
    3,394
    just sent you an email..hope it helps
    "Wine is for aging, not coffee."
    Ken Hutchinson, Starsky and Hutch

  5. #5
    Junior Member
    Join Date
    Sep 2006
    Posts
    11

    where did you send?

    I have no email from anyone.
    info@electronicespresso.com

  6. #6
    Member
    Join Date
    Dec 2005
    Location
    Lenexa, Kansas
    Posts
    65
    I would also welcome any examples... jeremy@parksidecoffeehouse.com
    --
    Jeremy Meiss
    Origins Coffee Co., LLC

  7. #7
    Senior Member
    Join Date
    Mar 2004
    Location
    EDISON WA-Center of the Universe
    Posts
    487
    Snicker:

    Espresso 101 Bellismo (sp)- A MUST, and the least you should have for a new espresso business.
    If your java tastes bitter: ASK QUESTIONS.
    Do unto others as you would have them do unto you.

  8. #8
    Senior Member
    Join Date
    Mar 2004
    Location
    EDISON WA-Center of the Universe
    Posts
    487
    And do you want a training manual, or a policy and procedure manual. traing should come from your roaster too..My .02
    If your java tastes bitter: ASK QUESTIONS.
    Do unto others as you would have them do unto you.

  9. #9
    Junior Member
    Join Date
    Aug 2006
    Posts
    8
    I would *cough* like some training and policy manuals also... Would be interesting to see just how certain companies run their business.

  10. #10
    Senior Member
    Join Date
    Nov 2004
    Posts
    576
    I can see how obtaining a copy of someone else's training manual can be helpful as a shortcut or give you some ideas to include in your own; however, I fear that due to the amazing demand for this item that the "me toos" are pinning their hopes on being able train their employees to cook a food product (yes, coffee is food) after reading a book.

    I'm right now in the process of rewriting the espresso classes for the SCAA conference this year in Long Beach; we've got nearly 8 hours worth of content developed (boiled down from probably a week's worth), which only scratches the surface of what a retailer should know to produce espresso and some espresso-based beverages. The 60 pages of accompanying documentation goes a long way to describe the content, but offers little in the way of security that a reader will be capable of performing some fairly intricate tasks on-the-job.

    If you cannot sit down and write an operations or training manual for your own business, you need "training," not a "training manual" to help you. You cannot learn how to play a musical instrument or drive a car from reading a manual - performing as a Barista is no different. Guided experience is the only way to learn a performance skill.

 

 
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