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  1. #1
    Junior Member
    Join Date
    Jul 2019
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    4

    Cleaning issue with my Breville Barista Express

    The manual that came with my Breville Barista Express BES870XL /A doesn't match with the cleaning process I just experienced. My "clean" light flashed so I followed the manual instructions putting a cleaning tab in the single basket, pushing one cup, two cup and power on all at the same time. Manual said that water would come out of the portafilter spout, but that did not happen. Manual said there would be three beeps in five minutes. In five minutes I got two beeps. Anyone actually done the cleaning cycle? It's Saturday so Breville support is not available. I want to feel ok about drinking my coffee tomorrw and don't want to end up drinking their cleaning solution.

  2. #2
    Senior Member
    Join Date
    Feb 2019
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    325

  3. #3
    Senior Member
    Join Date
    Feb 2019
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    325
    But I didn't see how this process can clean/decal the water heater? Which is actually much more important. If only clean portafilter, why can't they just drop it in the solution directly?

  4. #4
    Junior Member
    Join Date
    Jul 2019
    Posts
    4
    There seems to be confusion from Breville on how to clean their infuser model and how to clean the barista express. The video link you sent me matches my manual but NOT what I am experiencing. (No water comes out during my cleaning process.) I will call Breville on Monday. They have an online manual for the BES870XL and that seems to match what I am experiencing. I will ask them to send me their "new" manual.

    And WhyCoffee .. this is NOT cleaning the porta filter. It is cleaning an area which gets oil built up as the machine "sucks" moisture back in at the end of its brewing cycle to create a dry puck.

  5. #5
    Senior Member
    Join Date
    Feb 2019
    Posts
    325
    Hope you have a backup (I always keep one around just in case).

    I thought they try to clean/decal the tiny holes on the portafilter this way...

  6. #6
    Junior Member
    Join Date
    Jul 2019
    Posts
    4
    Backup of what? I will have to buy more cleaning tabs but portafilter and basket are fine. When I looked at all the comments on the video, they explained that new barista cleaning disk doesn't have holes thus water ends up in the cleaning tray and it beeps twice whereas earlier version had water coming out of the porta filter AND it beeped three times. They gave me the wrong manual thus the confusion. Thanks WhyCoffee for responding so quickly

  7. #7
    Senior Member
    Join Date
    Feb 2019
    Posts
    325
    A backup coffee machine in case one breaks. I use a Jura Z6 to backup my Krups EA 9010. This is the only way I can make sure I have coffee every morning...

  8. #8
    Senior Member
    Join Date
    Aug 2005
    Location
    Central North Carolina
    Posts
    1,404
    I think Breville needs to get their head out of their a$$ to make a better product and stop trying to make everything as automated as possible. There are things that need to be done manually by the user that will always be more effective than some of the things they try to incorporate which usually just confuses the user and leads to more to go wrong.
    I'm a legend among my own kind... you my friend are just a legend in your own mind. Later!

  9. #9
    Senior Member
    Join Date
    Feb 2019
    Posts
    325
    I don't think anything with a portafilter should be called automatic unless a robot handles it.

  10. #10
    Senior Member
    Join Date
    Aug 2005
    Location
    Central North Carolina
    Posts
    1,404
    Over the years I've described machines based on their function. A 'true' semi-auto is one that requires the user to control the on/off flow manually. An auto is usually considered as one using timing or volumetric metering to automatically control the flow. A super auto is one that grinds, doses, tamps, extracts (usually volume controlled), dumps the puck, etc. Guess Breville calls things whatever they want as they design/build them.
    I'm a legend among my own kind... you my friend are just a legend in your own mind. Later!

 

 
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