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Point of Sales Software

This is a discussion on Point of Sales Software within the Coffee Industry Forum forums, part of the Coffee Industry category; Good Morning I currently use CES Point of Sales software but I am having terrible trouble support-wise. I am on my second vendor now and ...

  1. #1
    Junior Member
    Join Date
    Nov 2012
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    6

    Point of Sales Software

    Good Morning

    I currently use CES Point of Sales software but I am having terrible trouble support-wise. I am on my second vendor now and he is as disinterested as the first. The parent company are also not interested - they just direct you to deal with the re-sales company. A vicious circle

    I am currently looking to switch providers and am looking into a company called "Vend".

    Does anyone have experience of Vend or have any other options open to me. I'm based in Ireland but that doesn't necessarily restrict me (unless Vend's claim of 24h Worldwide support cover is a fairy tale

    Any and all advice welcome!

    Tony

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  3. #2
    Senior Member
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    Dec 2012
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    Michigan, US
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    Tony,

    I am in the states and I am not very familiar with that software however, if i were you , I would ask for list of their customers and ask other user and their concerns. I am sure you can find someone who will give you honest feed back the product....

  4. #3
    Junior Member
    Join Date
    Mar 2013
    Posts
    11
    Hi Tony,

    Have you considered Creative Studios? We are an Australian based company that is expanding and has plans to open a branch in England next year. Our website is currently under contruction but the details on our cafe project is here:

    Software Package for Cafes Only! - Cost Share

    We work on a cost share basis. Multiple cafes pay for the functionality and then the user end is unique to each cafe.

    With every purchase you receive 1 year support and then it's 10% of your package value for support after that initial year unless you make another purchase.

    Any questions please email us at creativestudios.sales@gmail.com

 

 

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