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  1. #1
    Junior Member
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    Ferrum, Virginia USA
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    Information Please: Does anyone anyone know anything about R&R Roasters?

    Hello everyone!

    I was wondering if anyone knows anything about R&R Roasters? Specifically the r2 model? What's the quality? Do they have a legitimate tech support? What is the companies track record? They seem relatively competitive in their pricing, but sometimes that can be a bad thing. Any input would be greatly appreciated!

    Thanks!

    Gregory Rock
    Rocsato Coffee Roasters, LLC
    Artisan Roasted Gourmet Coffee
    A Veteran Owned Small Business
    www.rocsatocoffeeroasters.com
    (540)493-3827


    "Among the numerous luxuries of the table...coffee may be considered as one of the most valuable. It excites cheerfulness without intoxication; and the pleasing flow of spirits which it occasions...is never followed by sadness, languor or debility." Benjamin Franklin"

  2. #2
    Senior Member
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    May 2014
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    Kansas City
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    781
    Someone asked about this company a week or so - no responses / nobody has heard of them. I would be a little worried about the support considering they have no US office.

  3. #3
    Junior Member
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    Jun 2016
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    Ferrum, Virginia USA
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    Quote Originally Posted by Musicphan View Post
    Someone asked about this company a week or so - no responses / nobody has heard of them. I would be a little worried about the support considering they have no US office.
    I was kind of thinking the same, but didn't know if maybe they had at least a dealer here in the US. I'll keep this thread open in case anyone else has any info on them. I'm also looking at U.S. Roasters as well.

    Thanks for the input!!!

  4. #4
    Super Moderator
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    Aug 2003
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    Boca Raton
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    Have you reached out to Mill City or Ambex ?
    "Wine is for aging, not coffee."
    Ken Hutchinson, Starsky and Hutch

  5. #5
    Senior Member
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    May 2014
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    Kansas City
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    Mill City has some nice lower costs units... I run a USRC 12K.. pretty nice machine. I've had a few minor issues but they are helpful getting them solved.

  6. #6
    Junior Member
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    Jun 2016
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    Ferrum, Virginia USA
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    Quote Originally Posted by topher View Post
    Have you reached out to Mill City or Ambex ?
    Actually, when I was researching roster for my first one, I did look at Mill City. It cam down between them and Buckeye. I chose Buckeye because of the customer service at the time. I'm having issue with my Buckeye and am quite frustrated, so I'm thinking about not only upgrading in size, but also quality and changing companies.

    Right now, I'm looking at Toper, U.S. Roasters Corp and maybe R&R if I can find anything on them. Maybe I'll relook at Mill City too.

  7. #7
    Super Moderator
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    Aug 2003
    Location
    Boca Raton
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    Check out Ambex as well. I have a 60 kilo that I bought used in 02. Thing runs like a champ.
    "Wine is for aging, not coffee."
    Ken Hutchinson, Starsky and Hutch

  8. #8
    Senior Member
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    Nov 2017
    Location
    NYC
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    184
    Quote Originally Posted by topher View Post
    Check out Ambex as well. I have a 60 kilo that I bought used in 02. Thing runs like a champ.
    Yes, Ambex is a good choice. Florida company as well Topher, close to home.

  9. #9
    Junior Member
    Join Date
    Sep 2012
    Location
    Turkey
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    10
    Quote Originally Posted by Rocsato16 View Post
    Hello everyone!

    I was wondering if anyone knows anything about R&R Roasters? Specifically the r2 model? What's the quality? Do they have a legitimate tech support? What is the companies track record? They seem relatively competitive in their pricing, but sometimes that can be a bad thing. Any input would be greatly appreciated!

    Thanks!

    Gregory Rock
    Rocsato Coffee Roasters, LLC
    Artisan Roasted Gourmet Coffee
    A Veteran Owned Small Business
    www.rocsatocoffeeroasters.com
    (540)493-3827
    Hello Gregory,

    R&R have number of machines in US. There is a reseller company in Ohio also. R&R answer all question 24 hours to help all customers. Their machines are handcradted and perfect. You can request references from them.

    Lostman

  10. #10
    Junior Member
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    Sep 2012
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    Turkey
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    Quote Originally Posted by Rocsato16 View Post
    I was kind of thinking the same, but didn't know if maybe they had at least a dealer here in the US. I'll keep this thread open in case anyone else has any info on them. I'm also looking at U.S. Roasters as well.

    Thanks for the input!!!
    They have a dealer at Canfield, OH.

 

 

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