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  1. #1
    Junior Member
    Join Date
    Dec 2013

    Barista made my drink wrong and refused to remake it or add more milk to it

    I am so upset, I had a drink made at Starbucks and when they made it they showed it to me and from what I could see it looked good but I waited a bit and when the whip melted the drink was like an inch down from the rim! So they had filled it up with an inch of just whip cream and when I showed them this and explained it and asked for more milk they refused to do it and refused to remake it saying well I showed it to you before and its just fine, well I couldn't tell before that they used so much whip cream. And they refused to remake it and told me to stop talking.

  2. #2
    Senior Member
    Join Date
    Jan 2007
    Salt Lake City
    A gripe for your first post is not a good start.

    Although not a fan of Starbucks, using an online forum to bitch without contributing anything of value is lame.

    John Piquet
    caffe d'bolla
    Salt Lake City, UT

  3. #3
    Super Moderator
    Join Date
    Feb 2008
    Near Philadelphia, PA
    This Coffee Forum isn't the best place to post a complaint about Starbucks.

    Did you ask to speak with the manager while you were there?

    Try doing a Google search and see if there is a Starbucks forum where you could express your dissatisfaction. Or maybe you can you contact Starbucks customer service and tell them what happened.


  4. #4
    Senior Member
    Join Date
    Mar 2012
    Sounds like you've had enough caffeine for the day.

    But seriously, maybe it's time to look for another coffee shop. Try something local next time. Maybe some place that roasts their own beans on premise.



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