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  1. #1
    Senior Member
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    Mar 2007
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    Atlantic City, NJ
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    382

    Paper Cups, China, or both?

    I was planning on doing china for in store customers and paper for the take out customers, but then I met someone who just does paper. And then I thoughts about Starwhatever and they only do paper. What are your thoughts?
    AJPratt
    Pratt's Hill of Beans

    "Don't laugh at the coffee. Someday you may be old and weak, too."

  2. #2
    Junior Member
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    Mar 2007
    Location
    SC
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    13
    I was curious about this too.... Cost wise is it more efficient to serve all paper cups than have to wash china, breakage, etc. On the other hand are in store customers more satisfied with china and more likely to return?

    Any views on this out there?

  3. #3
    Member
    Join Date
    Jan 2007
    Posts
    63
    To be honest, the paper cups seems as if the customer isn't welcome.
    The china gives the customer a relaxing feeling, and a welcome feeling.

    The point of glass/china/porcelain/etc..
    well it's just all about etiquette mate.

    -matt

  4. #4
    Senior Member
    Join Date
    Aug 2004
    Location
    Des Moines, Iowa
    Posts
    1,552
    Quote Originally Posted by Tweaks
    I was curious about this too.... Cost wise is it more efficient to serve all paper cups than have to wash china, breakage, etc. On the other hand are in store customers more satisfied with china and more likely to return?

    Any views on this out there?
    I was think the same thing.

    I have been in a lot of shops where there is nothing but paper. When I asked why the reply was simply that the cost of breakage was to high for the amount of coffee that was sold. They said if they could add another 25 - 50 drinks a day they would probably go back to using china.
    Have you ever walked through the aisle of your local grocer and smelled the death of a dying bean?

  5. #5
    Senior Member
    Join Date
    Jan 2007
    Location
    Salt Lake City
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    1,044
    Ceramic - in house, Paper -- to go.
    If you're in upscale metro/urban area, I would be bold and do ceramic only, no to go.

    Paper due to breakage is BS. In 2 years 8 months we've broken a total of 5 cups, 3 dishes. Paper in house says, "It's not about the coffee, and please leave--soon!"
    John Piquet
    caffe d'bolla
    Salt Lake City, UT
    caffedbolla.com

  6. #6
    Senior Member
    Join Date
    Aug 2004
    Location
    Des Moines, Iowa
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    1,552
    There are a lot of coffeehouse's I service where the profit margin is very slim. They are still in business for the love of it. Quite a few are in very small towns with populations with less the 3000 people. Breakage is a very real thing.
    Have you ever walked through the aisle of your local grocer and smelled the death of a dying bean?

  7. #7
    Senior Member
    Join Date
    Jul 2004
    Location
    Hartford and New Haven, CT
    Posts
    991
    I prefer ceramic, most of the staying customers prefer ceramic. But we do a larger percentage of to go business. So we have both.
    You want cream and sugar?
    NO COFFEE FOR YOU! NEXT!

  8. #8
    Senior Member
    Join Date
    Mar 2007
    Location
    Seattle, WA
    Posts
    126
    Paper is great for take out, but I drink my coffee in ceramic whenever possible, if it's a cappacinno or straight esspresso, I refuse to drink it in paper.
    Life: cloudy days, coffee shops, the smell and feel of summer rain,
    abstract, rhythm, human synchronicity,
    quiet times, unexpected smiles.....

  9. #9
    Senior Member
    Join Date
    Mar 2006
    Posts
    126
    We use paper to go and ceramic in house. Just watch the cost on the ceramic, we went fairly high end and the pricing has gone up. I am now looking at close to $ 20.00 per cup & saucer for replacements. Also depending on your area, some people will steal them.

  10. #10
    Member
    Join Date
    May 2006
    Location
    Tucson, AZ
    Posts
    40

    paper vs ceramic cups

    I recently opened my espresso bar and we offer both ceramic and paper. I had mugs made with my logo on them for both in-store use and for retail sales. I think people who are looking for cafes that differentiate themselves from ****bucks tend to like having ceramic in the indie shops. It shows we have a sense of stye and welcome them to hang out for awhile.

    For this same reason I carefully chose comfortable seating and relaxing music. I think setting an atmosphere is almost as important as the quality of the drinks themselves. If there is any competition in an area, the shops with the best "feeling" will win more regulars than those without, even if the prices are a little higher. My drinks are more expensive than major chains and I offer a superior coffee shop experience that includes ceramic plates for my baked-in-house pastries and ceramic mugs and demis for my beverages. I also have 16 oz glass tumblers that are personalized. Yes, there are losses due to theft and breakage. But remember that even if someone steals one, it has become another marketing tool at work for you somewhere! (:
    Make sure you decide for yourself and don't just follow the local trend. You might become different in some good ways that help you succeed.
    Do it Today. Tomorrow it will be illegal.
    (caffeine)

 

 
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