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  1. #1
    Junior Member
    Join Date
    Mar 2018
    Posts
    3

    Help Please: I Lose Artisan profile values when I save profiles.

    Im using Artisan 1.2.0 (3) and a Hottop KN-8828B-2K+

    Roast profiles show event values when I press a button such as start of first crack as expected but when I save the profile all the event values and their leader lines disappear from the profile chart. This has only been going on fairly recently. Use to save all event values (time and temp with leader lines pointing to exact place on graph) but now all its saves are the graphs. All time and temp info is lost. Any idea whats going on? Why am I losing all my time and temp values from Artisan 1.2 software profiles when saving them?

  2. #2
    Senior Member
    Join Date
    Jul 2006
    Location
    MA
    Posts
    653
    Have you tried emailed Marko? He would have been my first contact
    Charlie
    If you are afraid of failure or losing money, quit while you are ahead

  3. #3
    Junior Member
    Join Date
    Mar 2018
    Posts
    3
    Quote Originally Posted by chast View Post
    Have you tried emailed Marko? He would have been my first contact
    Who is Marko?

  4. #4
    Senior Member
    Join Date
    May 2014
    Location
    Kansas City
    Posts
    714
    Quote Originally Posted by llbaker2 View Post
    Who is Marko?
    The author of the software... post your issue here: https://github.com/artisan-roaster-s...commits/master

  5. #5
    Junior Member
    Join Date
    Mar 2018
    Posts
    3
    Quote Originally Posted by Musicphan View Post
    The author of the software... post your issue here:
    I contacted Marko as you suggested and he was able to solve my issue in short order. I stopped using the "Charge" button and just started the program at same time I added beans to roaster. Apparently if you dont click on charge you will lose time, temp and leader lines in your saved profiles.

    Thanks for your assistance. Much appreciated.

 

 

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