At first you should test this:
https://komtra.de/forum/index.php/Thread/21964-Melitta-Nivona-Miele-Pr%C3%BCfen-ob-der-Antrieb-zu-schwerg%C3%A4ngig-ist-klemmt/
If there is all ok, you have to find out how to get the
drive in the right position - it seems it is not in the
basic position.
If you...