Recent content by John P

Streaming from Amazon or Youtube in a commercial environment is no different than bringing in your own CD's or having 5,000 mp3 you've downloaded and are playing. Both are illegal. (and unethical) Hopefully you are not doing what you suggest. It's theft, weird that you'd suggest it, and it's...

Note: You can play radio or you can pay for a commercially licensed service. I've used Mood Media formerly Muzak) for 20 years. I pay about $40 per month. I can stream app anywhere + use in store. I have 5 separate 'channels' streaming each at different percentages (not all at 20%). Works great...

As a 20 year owner, there are a lot of sales people who fail before they arrive. There are a few who are awesome. If you are local, then be a customer first. Visit my shop. Understand what we do and if your item is a fit for us. Never walk in and pitch your product unsolicited. If you don't...

Check out our recent episode *on Taste Utah. Katy does a wonderful job showing the culinary experience people come for at our shop. "A one of a kind coffee shop in downtown Salt Lake City where the ambition is not for you to just have a cup of coffee, but to experience it like you would a six...

I am familiar with that kind of thinking. Happiness resulting from craft is not free. Although I love what I do, there's a price for this level of execution, and I like that people pay what I ask and still find it to be a tremendous value. We definitely disagree on our base philosophy, but I...

I appreciate your thoughts and kind words. Your general idea is spot on, but I would disagree with your framing and conclusion. Everything I do is substance oriented. So it's a quality first systems based approach as a means for providing a best culinary experience to the customer. Craft and...

Being small helped a lot. I admire those who maintained high quality throughout the apocalypse and manage a sizeable staff. Not my skill set.

Thanks for asking. I am doing great. In our 20th year. Relocated to a better spot one year ago. I hope all is good for you too.

I was right then. I am right now. For two decades, my shop has been a results based proving ground for my skill and expertise. There's a reason why people who love exceptional culinary things - like wine makers, Michelin Star Chefs, and coffee professionals travel across the country and across...

You're a little late to the party on this six and a half year old thread. 😅😅

Aloha, There are a couple (few) of things that I've learned. 1) Shipping costs money 2) Customers know that shipping costs money 2.3) At some dollar figure, it's not worth it Whatever that thing is, it's compounded by having a business in Hawaii. Short answer is: Only do larger ($60+)...

What's "typical" to you? As you noted, things like this are going to vary city by city, and shop by shop. What's on your menu? How is your pricing? What is the value relative to pricing? Who is your target? I understand what you are asking for and what you might find through SCA or NCA data will...

You need better pictures. Flash or light reflection in some. "Prettier" pictures would sell better. Framing isn't quite right, lighting is iffy. It's not always easy, but it's necessary to get it right. I'm pretty geeky when it comes to coffee and I think well-built coffee roasters for home...

1. Rarely. 2. Yes, every day. 3. Yes. My wife is Taiwanese, so we also do traditional Bubble Tea, and it's like you'd get in Taiwan. 4. Quite a few. The percentage gone up every year. Our trend tends to be "smaller and blacker". 5. NO.

Find more than one space, but it's ok to prioritize. Have vision. Execute your vision by doing your homework. EVERYTHING is about preparation. Take your time. Find a good roaster, and even if you are looking at something simple, the coffee/espresso you are using is the most important aspect...