How do you quality check yourt baristas?

Kudzu Koffee

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May 24, 2005
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Wondering how any of you check on the quality and consistency of drinks going out? I'm always nervous a bad drink is going to go out. Any input?
 

NordstromCoffee

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Jan 22, 2005
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We make our employees time their espresso. I also throw an extra cup in the line that is different then the other beverages that are being ordered and when they call it out I take it and try it.
 
How do you check yourt barista?

Teach it like it was magic.

There will be no foolish steam wand-waving or silly infusion brewing in this class. As such, I don't expect many of you to appreciate the subtle science and exact art that is espresso-making. However, for those select few... who possess, the predisposition... I can teach you how to bewitch the mind and ensnare the senses. I can tell you how to bottle fame, brew glory, and even pour a perfect rosetta so someone can happily embrace death.
 

nzroaster

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Jul 28, 2004
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Spark the passion within them, involve them in any coffee realted decisions, make them be their own critique. Once they have started the quest you will never have to check/worry about their quality.
 

Kudzu Koffee

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May 24, 2005
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NordstromCoffee said:
We make our employees time their espresso. I also throw an extra cup in the line that is different then the other beverages that are being ordered and when they call it out I take it and try it.

I'm not so sure about the magic, but this sounds reasonable. Thanks.
 
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