Trouble with Artisan getting temperature readings

[Nikkarus]

Hello,

I've installed Artisan, have my thermocouples installed and everything running to where I think it should function. Unfortunately it appears I'm wrong. When I start up the roaster and start a log the clock starts but I get no temperature readings whatsoever. I roast with a Diedrich IR12. I don't have a good understanding of all the config settings within Artisan so perhaps I just need to configure it accordingly. Is there any base settings that need input here for functionality? Also, when I start the log at the top appears the message: Exception: ser.ARDUINOTC4temperature(): list index out of range@line 27501

Any feedback would be greatly appreciated. Thanks!

 

[sae]

is this a diedrich ir-12 with the built in USB? If so you have to download the phidget driver from the phidget website

 

[JohnD18]

I have instructions from Diedrich about how to configure for Artisan, if the USB is built in by Diedrich. It should be the Phidget 1048 I believe. Let me know of you want me to forward you those directions.

 

[Nikkarus]

Thanks for the quick response! It does not have built in USB. I have the thermocouples running into an arduino controller

 

[sae]

Then make sure you download the drivers for the controller. I'm pretty sure it's a driver issue.

 

[Nikkarus]

If it's not already painfully obvious I'm not very tech savvy. Also my boss was the one who hooked this up, so I'm trying to get it figured out in his absence. As far as I can tell whatever base driver to transmit the readings from the arduino is on here because of this arduino app (pictured below). I don't see (doesn't necessarily mean they are somewhere I can't find them) drivers that are installed. Are the drivers something you can specify to me to find and download? I'm on Linux. Thanks!

 

[sae]

I don't have any experience with Linux but if your arduino controller is the tc4 then you could try contacting the creator at 4-Channel Thermocouple Input Arduino(TM) compatible Shields and Boards They also have a google code website with downloads you can visit at https://code.google.com/archive/p/tc4-shield/

If you're board isn't a tc4 then I don't know...

 

[Nikkarus]

Would the drivers just be what comes with the controller or are there separate drivers I need to download?