Recent content by jdandtracy

We use Quickbooks POS on a computer out front, and it is networked to a computer in the back office running Quickbooks Pro 2007. QB Pro was $160 on Ebay (new) QB POS 6.0 with cash dwr, bar code scanner, receipt printer, and credit strip was $1320 on Ebay (all new). I built the POS computer for...

Believe it or not, we had a second occurance of this today. A guy said he gave us a $20, but we gave him change for a $10. He said we owe him $9. He is someone we recognize, so we went ahead and did a drawer count. No extra money in the till. Also, we had a different employee working this...

We had a lady come in and tell us that she had been in earlier in the day and had been shorted $5 when she got her change. We took her name and number and told her we would be happy to give her $5 if our drawer was over by $5 at the end of the day. When we closed, our drawer was dead on, no...

Re: SB is still at fault Thanks for your encouragement! As it goes with anything in life, the quality of the people involved is what makes it successful or ruins it. When a company gets as large as Starbucks, there will be a degradation of the quality of employees, just due to the numbers...

LOL!

Re: bottom line it pisses me off My wife was a Community Development Lead for Starbucks in Colorado. She was very passionate about community involvement, charity events, etc. She developed incredible relationships with different organizations, recruited help from other Starbucks managers and...

Starbucks used to be awesome. Now they might as well ask if you would like fries with that??? My wife was a manager for Starbucks for 11 years, and I worked there in 95-97 timeframe. I can compare their quality at store #297 (yes, they had less than 300 stores when I worked there) to the...

We have been open for 10 weeks. We are averaging just over 115 customers a day now. We had 133 customers today, and sales of $615. We still have not advertised and we are still seeing growth, with new people everyday. We plan to ride the 'word of mouth' advertising plan until things flatten...

We have been open for three months. We bought a used 3 group Linea and cannot be happier!! We had considered a new Synesso, but went with the used LM for budget reasons (construction cost more than we expected, which is normal). They LM's are very easy to work on, if you have any DIY...

I almost used Bigtray for our major equipment purchases when we opened. They had the best prices, as compared to local sources. I could have saved $2000 on equipment costs, but chose to go with a local restaurant and bar supply company. Some of the rfrigeration units weighed hundreds of...

We use San Peligrino or Perrier soda water, along with Monin Syrup. Cream sodas also get Half-n-half... They have become very popular with are non-coffee drinking customers. JD

We get scone, croissant, and cookie dough from a supplier and we bake them on site. The shop smells great, and our customers get fresh baked goods that are of a high quality. We also serve sandwiches, salads, and breakfast burritos. We started getting supplies from a supplier and making them...

Re: This is dated but it all still works Thanks for your reply... I will check it out. The blog has been a fun tool throughout this process. Unfortunately, I have had no time to blog lately, since I have been working 16-20 hour days trying to get open by this Thursday. Once things settle...

Hello, I have a wireless network at home and can do the simple things necessary to make it work. We are opening our coffee shop soon and I have a questions about networking. We want to have a secure network for our POS computer and office comuter, but also offer free WIFI to our customers. Is...

We are about to open our first coffee shop. We are in a location with 18,000 office employees within a one mile radius, and there are no coffee shops or restaurants within several miles. We intended to just be a coffee shop, but we have received so much feedback from people asking for lunch...