Help with malfunctioning Keurig Duo


New member
Oct 24, 2021
Vancouver, CA
We have a Keurig Duo and only the single serve function is working. When you try to use the carafe, it will only brew about a cup. I ran a descale which dislodged quite a bit of debris into the carafe but it will still only brew about a cup. Any suggestions on getting the carafe side working again or has our duo now become a solo?


New member
Jul 29, 2020
Oh I also have the issues with Keurig Duo. I received my Keurig duo plus. I want cleansing cycle first run and the grinds basket is filled with water. Any ideas how to fix? I think I have to contact keurig customer service (found their contact online ). So keep you posted on how it works out
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