There are two (or more) models of the Bistro grinder. Even the "better" one (the "10903-") is not sufficient for espresso. The other one isn't sufficient for use as a fishing sinker. The grinder is more important than the espresso machine. It is likely creating a lot of dust which might be the reason you have to tamp so lightly. I suggest backing off two clicks and tamp harder. You might also head over to my website and look in the RIGHT hand column and read the "How TO" #12. It might take a couple of days to get through it, and a month or so before it all soaks in, but it wil assist you in getting as much as you can out of that outfit.
i did some practicing tonight and got a couple shots that looked pretty good. the grounds were drier when finished (but not where i think it 'should' be), but definitely better. i ended up dropping three clicks and tamping pretty hard. will try some more.... don't think i can drink anymore

and i'm not about to throw it away....that's a sin in my book <grin>
I should also mention that if you don't know when those beans were roasted, then their freshness is questionable. Was it Trader Joe's?[/QUOTE]
well anything i get is most likely going to be questionable in freshness... i live in an area of about 7500 people and it's probably at least 90 miles to get to descent size city.

never heard of trader joe's (i'm guessing it's not a good place to go by your message). it was a small, grocery store called healthy foods (or something like that) i charlotte,nc. we actually read online from some people in the area that it was the best place to get coffee beans
will let you know what i find out tomorrow.
one more question, the breville comes with a single wall and double wall "filter" (basket, is that the correct word?). One has one hole in the bottom and the other has many holes. i've been using the one with single hole and things look pretty good (they say that one is for beginners). i've tried the one with many holes in it and all my espresso looks like is dirty water, no creme and very bad color.
should i just stay with the "easy to use" one for now and not worry about the more advanced one?
thanks!