Hi Chacha,
Adding a specialty coffee retail bar to your business could be a great option. Would you lose a tenant or two by adding the coffee bar? If so it would be very important to run some financial projections to make sure that you can feasibly cover your expenses and it would be viable in your building.
Since your question also addressed super automatic espresso machine, I thought I'd post some thoughts from a previous discussion here on this forum.
I do think that there are applications where super-automatic machine would work well in i.e., car dealerships, schools, c-stores, salons, some restaurants, etc. but I feel that if coffee and espresso is your primary or even secondary business you'd be much better off going with a traditional machine, and investing the difference into training.
A super automatic espresso machine is not as fast as a skilled barista on a conventional machine. While a super automatic may be able to produce one drink faster than a barista on a conventional machine, there is no contest when preparing multiple drinks. This slow down in preparation time could/would seriously effect your success in building a clientele base, especially at the drive thru window. This may be why we often see 2 or even 3 super automatic machines in many large chain locations.
A conventional machine provides an element of "theater" within your coffee bar or even your drive-thru. People like to watch the sights an hear the sounds associated with drink preparation. They want to know that they are buying there espresso drinks from a skilled professional.
Most important, many super automatics will only produce a mediocre quality beverage. Because of the mechanical complexity of the machine (which I might add can involve constant maintenance & repairs), the engineering will often not allow for a grind consistency fine enough to produce a top quality shot of espresso. If the coffee was ground fine enough to produce a quality shot, significant residues of coffee grounds would be left in the extraction chamber after the expended puck of used coffee was disposed of, thus causing a fouling of the mechanism, or requiring some type of rinsing cycle between shots. It is for this reason that super automatic machine almost always extract too fast, and often produce watery, more sour shots of espresso.
I would want consumers to be able to differentiate the quality of your coffee as compared to the big chains. Using a super automatic will only drag down your coffee quality down to their level. I believe the best way to compete against them is to have better tasting drinks, at comparable price, served by friendly people.
Also remember when buying your espresso equipment to always opt for a warranty and know who will be servicing your machine before buying it ... if your machine is down for 2 days and you lose 2 days of business, the initial cost of the equipment can be irrelative.
Good luck and keep us posted on your progress.
- Matt