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difficult customers = difficult orders?

cindy

New member
Feb 8, 2005
159
0
South Africa
we all have our regulars, and with time they all develope/point out what they call their 'USUAL'.

i have a couple that comes in every morning, with a flask (just note that my establishment is a sit down, not take away)
they order 4 regular coffees, and they want it in a cup, with the complimentary biscotti etc, then they pull out the flask, dump all 4 cups into it, eat the biscotti and leave.

the other is a widower who comes in twice a day, with miniatures of baileys in his jacket pocket, and he also just orders his regular, and then thinks nobody sees him empty it out in his cup, regardless of the fact that i have baileys available if he wanted it.

TELL ME YOUR STORIES!!
WOULD LOVE TO HEAR... :roll:
 
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