I am shocked. Instead of offering any rebuttal to your claim that 3 month old roasted coffee is too old to cup, or any defense for an 18 month expiration date, you are simply asked to remove your review because it is not good for their business. What is not good for business is requesting a qualified review from someone experienced in coffee on a sample that is stale.
Julia, you could have easily avoided receiving a bad review had you just offered to refund the purchase price for a favorable review. I have no doubt that Alex would have politely declined your offer under such terms, and you would not have to deal with this black eye, so-to-speak. A lot of businesses use this tactic by offering customers who purchase products freebies in exchange for good Yelp! reviews. Yelp! is a consumer review website that is supposedly unbiased...but as I stated, business are able to coax good reviews by offering additional free merchandise or services in exchange for favorable reviews.