Jackson said:I think you need to create a business plan first. An in-house concept is one business, and a drive-thru is another business. If you do not have much experience in either concept, I recommend leasing an end-cap. Start out as either a drive-thru or a cafe alone. If you can establish yourself as a coffee drink destination, you may be ready for the next level of business.
The problem with most independent's that have cafe and drive-thru is they do not execute service in a pro-active way. They use one espresso machine for both concepts, and use one or two baristas for both concepts.
If you build a cafe, and eventually utilize every seat and every parking space during peak times, and consistently have patrons waiting for a vacant seat, you may be ready for a drive-thru.
Remember that the most expensive overhead item in your business will be labor. If you offer drive-thru and cafe seating, and you plan on executing service as well as the chains do, your labor may almost double.
When doing your business plan, put all of your eggs in one basket. If a location requires cafe seating and drive-thru business to break even, the location probably is not the best one for you.