Cimbali is another workhorse. Maintenance is pretty easy and the operator can perform some of it. I have seen many machines that are older then 5 years and still performing like new. There are a few that are getting ready to go pass the 10 year mark.
There have been some enhancements over the years and it is now possible to get it in a tall cup version and you can now order the machine with a Turbo Steam.
Turbo Steam has a built in temperature probe that will shut down the steam arm when it has reached 160 degrees. It also has a feature, which will introduce air to help make consistent capps. It will also allow the operator to start new drinks or continue working on a preexisting order without worrying about the steaming or frothing.