This is horrible -- here is an email I just got from these people:
Dear Member,
It has come to our attention that our shipping charges were not acurate. The problem was in our Sample Size Coffee only. This problem has since been corrected. Many of you visited our site recently and we hope that this problem did not
deter you from trying our products.
Mighty Bean Coffee & Tea is proud to have you as a member, and we hope you will visit our site again.
Thank you,
Ron Hall
owner
Now the site says free with a purchase. I emailed they guy back and said "so does this mean I will get a COD? or are you cancelling the order?"
If they are renigging on the free coffee deal, I have half a mind to submit them to the online BBB. :evil: :x
****update*****
I got a return email, in like minutes:
Hello Charity,
I am sorry for the confussion, if you had requested a free sample it is
still free and will be mailed to you shortly. The problem was when a
customer tried to purchase a sample , the shipping charges were incorrect,
the rates were way to high. In this case the problem did not affect your
order. Thank you for choosing Mighty Bean Coffee, and enjoy your sample.
Ron Hall
owner
Now how is that for personalized, customer service?? I highly recommend any company that cares enough to set things straight. I have never bought coffee online before but I may start. Even though I am in the UK, I see some christmas and birthday gift opportunities here for my friends in the US!