employer
janie - basically what you need to have in your appeal is documentation that she knew what she was and wasn't supposed to do.
Do you have an employee handbook? open and closing checklists ? job description ? etc...
and did you document her mistakes with an employee disciplinary form, explaning what would happen if she did not correct them ? and have her sign it ?
If you can show that she knew what her job was, and that you counseled her about her mistakes, told her how to correct them and that she was warned she would lose her job if she didn't, you may win.
In other words...you have to let employees know what the rules and responsibilites are (in writing not just verbally)...counsel them about their unacceptable behavior (1st time verbal warning, 2nd time writing warning, 3rd time suspension up to termination) and warn them of the consequences if it continues.
You can spell out in an Employee Handbook what offenses could warrant immediate dismisal or suspension, (i.e. showing up to work under the influence of alcohol or drugs, or drinking alcohol on the job)
Hope this helps...let me know if I can be of further assistance, I used to be in Human Resources, and actually attended quite a few hearings.
Good Luck!
