Does anyone have a clue who this Seattle Coffee Direct is? Man, we have been getting bad phone calls and flaming emails regarding this company and their business practices for weeks on end. People, please read their website for their phone number. If they are a credible company they will help you solve your problem, but calling and screaming at the wrong company does not help. Fact of the matter is they are not even located in Seattle. They are located somewhere in Illinois. So please do better research before picking up the phone or pounding on your key boards :?