I've had the synchrony compact digital for 13 months now.....to be honest...initially i was amazed with it....however, in january (9months old at that time) the machine stopped grinding beans unless i set the grind to the max corseness....obviously not good...and also even then, the pump seemed to be making strange noises and not pushing water through even when on an empty shot using the pre-ground button....
Sent it to gaggia, waited 3 weeks, got it back....worked again, they "recalibrated" the grinder and said the brewgroup (plastic) had cracked....
Fast forward to last saturday......removed brew group to clean...basically rinsed it under water and removed show screen to clean and put back....result.....same as before....pump seems to be making same horrid noise and even struggles to pump water through on the water function...
Attempting to call gaggia now.....not happy....
Now in the market for a second super-auto since i have had a 2nd apartment during the week and need a coffee fix in the morning for the metro ride .... looking at the siemens or saeco (vienna) models.....