When it comes to heating milk, especially textured or microfoamed milk, for drinks or for certain cooking applications, it's a matter of milk science, and not a matter of opinion.
Perhaps the milk was just "very hot". Had it been much above 160 F (71 C) the milk sugars begin to burn, the surfactants that hold the microfoam texture together disappear, and it goes from unpalatable to worse in seconds. Although most experts will tell you that proper cappa temp is lower than latte temp, and should be closer to 55 C, and some might say 45, but that's a matter of preference, either way, it's definitely lower than the 150-155 (65-68 C) of a standard latte.
Even when you are making hot chocolate on the stove, you don't boil the milk.
It certainly is a comfort to hold a warm cup in one's hands, but a cappuccino is a specific drink, it's not a type of drink like a latte. It has a very specific size, and a proper serving temperature as well. At 150-180ml, a cappuccino is not a drink one lingers over for a long time. It should be ready to drink the moment it is poured.