A lot of people say Starbucks over roasts their coffee. I tend to agree, but the sheer convenience of it is amazing. Though once I was in chicago and I would just go to any small shop I encountered and it was a better experiance. However, I am in Lexington Kentucky right now and there is a Starbucks at the end of the block.. Then there is a mall, and the city is a few miles away. So starbucks is way more convenient than traveling downtown to a friendly neighborhood shop. So they get my business from that factor alone.