Starbucks: Why in the world do they do this???

nobody

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Mar 3, 2013
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I always wondered this, but could never figure out why or how this could happen, and I have consistently watched to see it happen over many years. Anytime I see a Starbucks employee steaming milk, they just set the milk jug down on the Espresso machine with the steaming wand submerged all the way into the milk, walk away, then come back for it. I think that those of us that are even reasonably adept at making lattes, etc. know that this is not how you steam milk, but it is happening all day long. I also know that Starbucks isn't the barometer of quality coffee, but they probably are the largest coffee chain, and you would think that they would have their "baristas" use relatively proper technique. What's up with that? Do we have any current or former Starbucks employees that can explain why this happens?

Danny
 
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