Help Please: Saeco Xelsis SM7685 Milk Frothing Issues

Npitt64

New member
Apr 11, 2021
5
1
Hi All

New to the forum! I just purchased a lightly used Xelsis SM7685. Love the machine but super disappointed in the lack of foam on the milk drinks. I’ve deep cleaned the milk system as per Saeco recommendations, descaled the machine and pulled the cappuccino apart (soaked the parts in hot soapy water) and reinstalled. When I select only frothed milk it pulls in the milk and delivers only 115 deg milk with no froth. Saeco support was useless as expected. Has anybody experienced this and what was the solution? Thanks for your help!
 
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Npitt64

New member
Apr 11, 2021
5
1
  • Thread Starter
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Well I found the technical manual and pulled it apart. I found something had leaked down into the air pin assembly. Inside the assembly is a metal disk with a tiny pinhole which the cappucinore needs to draw in air. I used a needle to clean it out and reassembled. I now have a fully functional machine which makes awesome frothed milk and the admiration of my latte loving wife! :)
 

rocktheroad

New member
Sep 7, 2021
1
0
Tampa
I have the same problem. Where I can find the technical manual? I believe something is clogged, but the steam is working as usual when I do a clean cycle. I’ve tried running hygiene clean cycle without cappuccino and I noticed two white pipes, and steam coming mostly from the left one…
 
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Npitt64

New member
Apr 11, 2021
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1
  • Thread Starter
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  • #4
Here you go.....https://drive.google.com/file/d/1jdxbTfjYIrxbS4mNfZpY6ZjCCK9jcmcU/view

I'm willing to bet the air pin assembly is blocked. Compressed air was not enough to get mine clean and i had to use a sharp needle.

Good luck!
 

dkama2608

New member
Sep 8, 2021
2
0
Illinois
Well I found the technical manual and pulled it apart. I found something had leaked down into the air pin assembly. Inside the assembly is a metal disk with a tiny pinhole which the cappucinore needs to draw in air. I used a needle to clean it out and reassembled. I now have a fully functional machine which makes awesome frothed milk and the admiration of my latte loving wife! :)
I also have that problem and can’t find the technical manual anywhere. Where did you find it? Thank you!
 

marcello78

New member
Dec 14, 2021
1
0
Poland
Well I found the technical manual and pulled it apart. I found something had leaked down into the air pin assembly. Inside the assembly is a metal disk with a tiny pinhole which the cappucinore needs to draw in air. I used a needle to clean it out and reassembled. I now have a fully functional machine which makes awesome frothed milk and the admiration of my latte loving wife! :)
Hi. Do you mean this part?
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